Cookies Policy

Last modified: May 25, 2018

1. What is cookie?

Our website (www3.panasonic.biz, www4.panasonic.biz, ac-blog.panasonic.co.jp and ac-faq.industrial.panasonic.com) uses cookies. A cookie is a small file of letters and numbers that we put on your computer, if you agree. These cookies allow us to distinguish you from other users of our website, they help us to provide you with the best possible experience when you browse our website and also allow us to make improvements. Cookies improve your browsing experience by:

  • Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page.
  • Remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it.
  • Analysing how you use the website to improve the way it works for you, to make sure that you find what you’re looking for easily, and to ensure it meets your needs.
  • Monitoring the efficiency of our advertising.

2. What cookies we use and how we use them

2.1 Measuring website usage

Google Analytics

We use Google Analytics to collect information about how people use this site. We do this to make sure it is meeting its users’ needs and to understand how we could do things better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your name or address so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies are set by Google Analytics (Universal Analytics):

Source Cookie Purpose 1st or 3rd party Duration
Google Analytics _ga This cookie is used to identify unique users. 1st Party 2 years
Google Analytics _gid This cookie is used to identify unique users. 1st Party 24 hours
Google Analytics _gat This cookie is used to throttle the request rate. 1st Party 1 minute
Google Analytics _dc_gtm_<property-id>
 e.g._dc_gtm_UA-123456-12
This cookie is used to throttle the request rate. 1st Party 1 minute

The following cookies are set by Google Analytics (Classic Analytics):

Source Cookie Purpose 1st or 3rd party Duration
Google Analytics __utma This cookie is used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing _utma cookies exist. The cookie is updated every time data is sent to Google Analytics. 1st Party 2 years from set/update
Google Analytics _utmt This cookie is used to throttle the request rate. 1st Party 10 minutes
Google Analytics _utmb This cookie is used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exist. This cookie is updated every time data is sent to Google Analytics. 1st Party 30 minutes from set/update
Google Analytics _utmc This cookie is not used in .ga.js. Set for interoperability with urchin.js. Historically this cookie operated in conjunction with the _utmb cookie to determine whether the user was in a new session/ visit. 1st Party End of browser session
Google Analytics _utmz This is a campaign cookie which is used to store the traffic source or campaign that explains how our users reach our site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 1st party 6 months from set/update

Please see Google Analytics Cookie Usage on Websites for more information.

2.2 Enabling a better experience

Our site uses a technology called JavaScript, which helps things look more pleasing on the page. The site identifies if your browser has JavaScript enabled and then sets a cookie so that it knows this is the case for the duration of your visit.

The following cookies are set by Panasonic:

Source Cookie Purpose 1st or 3rd party Deletion
Panasonic Auto_mCd Auto login 1st Party Upon logout
Panasonic BIGipServerp_182 BIGipServerp_183 Load balancing 1st Party Upon closing the browser
Panasonic JSESSIONID Session management 1st Party Upon closing the browser

The following cookies are set by Mars Finder:

Source Cookie Purpose 1st or 3rd party Deletion
Mars Finder i Web browser ID of visitor, used for our access log 1st Party 1 years

2.3 Improving our email marketing

We use cookies to track, measure and improve our email marketing to customers. If you have opted in to receive emails from us, our cookies will:

  • Help identify you the next time you visit our site so that, for example, you wont have to re-fill in forms with your details
  • Help identify you if you respond to an email from us
  • Understand your interest in our website so we can provide you tailored content via email

The following cookies are set by Hubspot:

Source Cookie Purpose 1st or 3rd party Duration
Hubspot __hstc The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 1st Party 2 years
Hubspot hubspotutk This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. 1st Party 10 years
Hubspot __hssc This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 1st Party 30 min
Hubspot __hssrc Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. 1st Party Upon closing the browser
Hubspot __hs_opt_out This cookie is used to remember not to ask the user to accept cookies again. 1st Party 2 years
Hubspot __hs_do_not_track This cookie can be set to prevent the tracking code from sending any information to HubSpot. 1st Party 2 years
Hubspot __hs_testcookie This cookie is used to test whether the visitor has support for cookies enabled. 1st Party Upon closing the browser
Hubspot hsPagesViewedThisSession This cookie is used to keep track of page views in a session. 1st Party

Upon closing the browser

Hubspot messagesUtk This cookie is used to recognize visitors who chat with us via the messages tool. If the visitor leaves our site before they're added as a contact, they will have this cookie associated with their browser. If we have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load our conversation history with that visitor. 1st Party

Upon closing the browser

If you want to prevent HubSpot from aggregating and analyzing the data collected from your visit to this website, please contact us per the contact information stated in our Privacy Policy.
https://www3.panasonic.biz/ac/ae/user/privacy/index.jsp


3. How to manage cookies

If you continue with your visit to this site, you consent to the use of our cookies. Alternatively, you have options to manage the cookies that you want to accept from this site which we have detailed below.

Browser settings:

Most browsers can be altered to prevent your computer from accepting cookies, although this may mean that some of the features of this site (and other sites) will not work properly and may restrict your user experience.

These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.

Turn off anonymous Google Analytics cookies:

You can install a Google Analytics browser “plug in” to prevent the website sending information about your visit to Google Analytics. More information about this can be found below.

Third Party Cookies

IWe sometimes use external suppliers to deliver services on our behalf, which means these cookies may be set by a third party (third-party cookies). We do not control these cookies so if you would like more information about them or information on how to opt out, please see their individual Privacy and/or Cookie Policy.

Other useful links

If you would like to find out more about cookies and their wider use, you may find the following links of interest:

 

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