Expanding our warranty to 3 years
To reduce the usage of earth's resources, demand for a longer product lifecycle increases.
Pursue and supply high quality standard products which can be safely used in long term.
From April 1st 2009, Panasonic Industrial Devices SUNX Co., Ltd. expanded its warranty period for its Factory automation devices products from current 1 year to 3 years.
|Programmable Controllers, Human Machine Interface, FA Components and other Factory automation devices products.
(please refer to below list for details)
|April 1st, 2009
Products are warranted 3 years from the date of purchase, or from the date of delivery completion. The definition of 3 years include the 6 months period for distribution, total 42 months after production. Products which has been produced from Oct. 1st, 2005 will also be warranted.
Extent of warranty
|Failure for which Panasonic Industrial Devices SUNX Co. Ltd is responsible during the warranty period, either a replacement product will be provided or the defective products will be repaired free of charge at the place of purchase.
Below products are excluded from the 3 year warranty.
* Consumable/maintenance parts such as batteries and relays.
* Discontinued products as of April 1st 2009.
|FP2/FP2SH||AFP2*||Except for AFP2800, AFP2801,AFP2802, AFP2806, AFP29*.|
|FP-X||AFPX*||Except for AFPX-BATT, AFPX-EC*, AFPX-TAN1.|
|FPΣ||AFPG*||Except for AFPG804, AFPG805, AFPG807, AFPG9*.|
|FP0||AFP02*, AFP03*, AFP04*, AFP0634, AFP07*|
|FP0R||AFP0R*||Except for AFPE9*.|
|FP-e||AFPE*||Except for AFPE9*.|
|GT Series||AIG*||Except for options and spare parts such as batteries and relays.|
|Excluding AWHS1*(Standard model)|
|KR20 Wireless Unit||AKR20*|
|KS1 Signal Converter||AKS1202|
|Web Datalogger Unit（DLU）||AFL*|
|Data Logger Light（DLL）||AKL1000|
|Air Flow Monitor EWA1||AEWA1*|
|Air Flow Monitor EWA2||AEWA2*|
|Eco-HOUR METER||AKE24*, AKE26*|
|Eco-Power Meter||AKW*||Except the options such as the current transformer.|
|Control Unit ELC500||UELC500|
|Timers||LT4H-L Digital Timers||ATL1*|
|LT4H Digital Timers||ATL51*|
|LT4H-W Digital Timers||ATL61*|
|Counters||LC4H Electronic Counters||AEL51*, AEL53*|
|LC4H-S Electronic Counters||AEL51*, AEL53*, AEL52*,AEL54*|
|LC4H-W Electronic Counters||AEL63*|
|LC4H-L Electronic Counters||AEL1*|
|LC2H Total Electronic Counters||AEL30*, AEL34*, AEL36*, AEL33*,AEL35*|
|LC2H Preset Counters||AEL3741B|
|Hour Meters||LH2H Hour Meters||ATH30*, ATH34*, ATH36*, ATH33*,ATH35*|
|LH2H Preset Hour Meters||ATH37*|
Requests to customers (Automation Control Components & Industrial Device) [Excluding specific product]
Requests to customers (Automation Control Components & Industrial Device) [For specific product]
Requests to customers (FA Sensors & Components [Excluding motors])
Requests to customers (Dedicated to industrial motors)